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Transform how you sell, serve, and grow.

Thunder is a Salesforce consultancy that modernizes the service, revenue, and data operations that strengthen customer relationships and drive real results.

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Trusted by leading
organizations

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Smartsheet logo with a stylized checkmark inside a square.Ozinga company logo in bold red uppercase letters.

Our services

Three disciplines. One connected operating model.

We organize our work around the operational pillars that matter most to your customers and to your growth.

Service Transformation

Service transformation

Build a cohesive service experience your customers love, across every channel.

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Revenue Transformation

Revenue transformation

Simplify every step from pipeline to payment so your team can move faster and see farther.

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Data & AI Transformation

Data and AI transformation

Turn fragmented data into a trusted foundation for AI, automation, and smarter decisions.

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INDUSTRIES

Deep expertise where it matters most

We work in industries where operational excellence directly shapes the experience of the people our clients serve.

FEDERAL GOVERNMENT

Modernize government operations with Salesforce and Amazon Connect

Whether you’re transforming contact centers or streamlining complex case management processes, Thunder’s lean implementation model helps federal agencies reduce bureaucracy, boost efficiency, and deliver commercial-caliber services.

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HIGH TECHNOLOGY

Fix what’s broken, scale what works

Whether you're deploying AI for measurable efficiency gains, modernizing decade-old Salesforce configurations, or scaling  complex partner ecosystems, Thunder's proven methodology helps tech companies accelerate innovation while reducing operational overhead.

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Consumer Business Services

Build systems that work as hard as your teams do

Whether you're managing complex projects, scaling client relationships, or streamlining field operations, Thunder's proven methodology helps service companies reduce operational complexity while accelerating growth-without disrupting active client work.

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Travel and Hospitality

From reactive service to predictive hospitality

Whether you're optimizing revenue management, deploying AI-powered guest services, or modernizing contact center operations, Thunder's proven methodology helps hospitality companies deliver measurable results that turn one-time visitors into lifetime customers.

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MANUFACTURING

Master the complexity of modern manufacturing

Whether you're optimizing order-to-cash processes, modernizing customer service, or integrating acquisitions, the Thunder model helps manufacturing companies drive measurable results that scale with your growth ambitions.

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Manufacturing

Customer stories

Innovation at work

Our customers are reinventing how they work, so they can serve better, grow faster, and innovate without limits.

Smartsheet blazes the agentic trail

Yahoo accelerates revenue operations

Ansira builds always-on AI voice support

300+
Customers
90+
Proprietary delivery accelerators
750+
Salesforce certifications

ABOUT US

Outcome-first. Salesforce-native. Built for what's next.

Get to know us

Thunder helps organizations rethink how they sell, serve, and grow by transforming the operating models that sit behind the customer experience - not just the technology layered on top.

We believe technology projects succeed when operating models work better. That's why every engagement starts with understanding how work actually flows through your organization: how customers connect, how employees work, how data moves, and where friction is costing you.

ABOUT US

Outcome-first. Salesforce-native. Built for what's next.

Thunder helps organizations rethink how they sell, serve, and grow by transforming the operating models that sit behind the customer experience - not just the technology layered on top.

We believe technology projects succeed when operating models work better. That's why every engagement starts with understanding how work actually flows through your organization: how customers connect, how employees work, how data moves, and where friction is costing you.

Get to know us

UPCOMING EVENTS

Meet up with us

NEWS AND INSIGHTS

What’s new at Thunder

Building AI Agents that Actually Work
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August 20, 2026

Building AI Agents that Actually Work: A Deliberate Framework for Success

Why enterprise AI initiatives are getting rolled back, and the deliberate, stage-by-stage approach that actually gets agents to production. Thunder's AI leads explain the crawl-walk-run-fly model behind successful Salesforce Agentforce deployments.

Generative AI
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Agentforce for Federal Agencies Already Running Salesforce
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August 3, 2026

For Federal Agencies Running Salesforce, Agentforce is Closer Than You Think

Federal leaders keep telling us AI deployment feels far off — unpredictable costs, unstructured data, another system to own. For agencies already on Salesforce, Agentforce runs on the data and workflows you've built. Eric Ritz on where agencies see fast returns and how Thunder gets there in weeks, not months.

Federal
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Salesforce CPQ to Agentforce Revenue Management
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July 22, 2026

Moving from Salesforce CPQ to Agentforce Revenue Management: Don't Wait Until the Clock Runs Out

Salesforce CPQ licenses have ended. Learn why migrating to Agentforce Revenue Management is complex — and how Thunder helps you get ahead of it.

Revenue
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Ready to explore what’s possible?

Whether you're modernizing customer service, simplifying your revenue processes, or building the data foundation to make AI work—we're ready to help.

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