Slack is a messaging app for business that connects people to the information they need. It transforms the way organizations communicate by bringing people together as a unified team. The Thunder experts can help you build a Digital HQ integrated extension in Salesforce – streamlining workflows, collaboration and communication.
We bring you an intentionally curated team of industry experts, with the breadth of product expertise to handle almost anything. Slack certified with a roadmap to invest in making Slack part of our core DNA – our team of practice leads brings both the thought leadership and experience your clients value most.
Using features like Case Swarming, we help you put the customer at the center of the support experience. This type of support model is designed to ensure customers only deal with one owner for each case, someone who has quick access to the expertise they need to resolve each issue quickly. It’s as easy as boom.
Our customers love Slack because it allows them to: