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What Salesforce ecosystem consolidation means for customers — and choosing the right partner.

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Learn what actually separates companies that win with revenue transformation from those that stall out.

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Learn more about Thunder's latest hire to the leadership team.

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Voice AI isn’t failing because it can’t understand words—it’s failing because it can’t understand people. In this perspective piece, Thunder CEO Carter Wigell explores why emotional intelligence is the missing link in today’s voice experiences and how emerging technologies like Amazon Nova Sonic could redefine customer interactions across healthcare, financial services, and beyond.

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This is the first in a three-part series for federal agencies facing pressure to consolidate and modernize call center operations.

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What’s new in Amazon Connect — and why it matters for government.

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Key highlights from re:Invent, and what this means for Thunder and our clients.

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We recently sat down with Thunder Head of Federal, Maurine Fanguy, to learn a little more about our government guru.

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We recently sat down with Thunder Chief of Technology, Paul Kersey, to learn a little more about our tech titan. Here’s what he had to say!