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Why AI Agents Alone Won’t Drive Business Value (And What Will)
AI agents only deliver real business impact when powered by unified data, strong integrations, and trusted governance.
Thunder Is Now Working Hand-in-Hand With Government Agencies to Drive Mission Success
Carter Wigell on how Thunder is partnering with federal agencies to accelerate AI-driven mission transformation.
The Future of Federal Call Centers: Decoupling Technology and Operations
In part two of our federal modernization series, we explain why decoupling call center technology from operations is the key to agility, cost control, and mission continuity.
The Salesforce Partner Ecosystem Is Consolidating. Here’s What That Means for Customers.
What Salesforce ecosystem consolidation means for customers — and choosing the right partner.
Revenue Transformation Isn’t a Tech Project. It’s a Business Reckoning.
Learn what actually separates companies that win with revenue transformation from those that stall out.
Thunder Announces New GM, Salesforce Practice, Paul Chesek
Learn more about Thunder's latest hire to the leadership team.
Voice AI Isn’t Broken Because It Can’t Hear Us
Voice AI isn’t failing because it can’t understand words—it’s failing because it can’t understand people. In this perspective piece, Thunder CEO Carter Wigell explores why emotional intelligence is the missing link in today’s voice experiences and how emerging technologies like Amazon Nova Sonic could redefine customer interactions across healthcare, financial services, and beyond.
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