Our Expertise - Thunder

Industry leading expertise and precision at every step

Yaron Wilf

VP, Service Cloud Practice

Yaron has over 14 Years leading Salesforce Cloud Implementations and 6 years of Contact Center Management. He believes in providing excellent service that increases customer satisfaction, loyalty, and retention. Yaron is a member of the Association of Support Professionals, an InformationWeek 500 Top Innovator, a Dreamforce Speaker, a presenter for Salesforce + Forrester and a Lightning Bolt Award winner.

Geoff Merrick

Head of Services

Geoff has a 25+ year career in technology spanning industries, technologies, and company types including over 15 years in the salesforce ecosystem. A founder of multiple successful start-ups acquired by leading global companies as well as key roles at established global firms such as Accenture, Siebel Systems, Cloud Sherpas and AIG, he has brought innovative solutions, products and services to market. As a former SVP & GM of Silverline’s Financial Services Practice, Geoff has a unique skillset bringing together technology architecture, deep industry expertise, and CRM business consulting bringing creative, yet pragmatic solutions to market.

Dave McCall

VP, Innovation

Dave has over 20 years experience leading CRM implementations, with 6 years of dedicated Salesforce experience. He has long-term contact center experience including CRM, telephony, process, management, and measurement. Dave has deep software system architecture experience especially centered around the customer experience and CRM, with vertical experience in Retail, Financial Services, Health Care, Public Sector, High Tech, Manufacturing, and Education.

Kayla Binder

Global Delivery Operations Excellence Lead

Kayla’s expertise in Customer Success and mastery of Objectives and Key Results (OKRs) developed during her years in Delivery Leadership are pivotal to her current role. These skills help empower our team to not only maintain stringent quality and compliance but also to innovate account growth plans and foster robust cross-departmental relationships, contributing to Thunder’s overall commitment to excellence.

Dan Magner

VP, Delivery

Prior to Thunder, spent 10+ years working in the Salesforce industry becoming a platform SME and delivering successful projects for 100+ clients over the course of his career. Dan has been building successful delivery teams for the past 12 years and continues to recruit / train / mentor / grow best-in-class talent in the salesforce space.

Carolyn Peys

VP, Customer Success

Experienced Senior Management Consultant with a demonstrated history of working in the management consulting industry. Passionate and dedicated Project Manager and Program Lead. 10+ year focus on project and program leadership in the mobile delivery space.

Tyler Philpot

VP, Solutions Consulting

A builder by nature, Tyler enjoys building high-functioning teams, programs, and solutions that delight stakeholders. Tyler’s methodical approach starts with the end in mind to ensure his comprehensive solutions meet or exceed the targeted business outcomes. He has 10+ years in Salesforce consulting and 21 Salesforce certifications.

Our partnership with Salesforce runs deep

Jim Steele

Board Member

Jim served as Salesforce’s President of Worldwide Sales and Chief Customer Officer for over 12 years, from 2002 through 2014 where he led the growth of the company from $22 million to more than $5 billion in revenue. Jim rejoined Salesforce in 2020 as President of Global Strategic Sales with his primary focus to bring the full power of Salesforce to its largest and most strategic customers. Most recently, Jim has also assumed responsibility for Salesforce’s Alliances & Channels organization, the Emerging Business operating unit, and Private Equity practice.

Carter Wigell

CEO

Carter is a proven executive with 20 years of experience in all areas of business operations. He has a diverse background of leading large-scale sales organizations for public technology companies and building/scaling GTM functions for early stage SaaS companies to successful IPO exits.

Alison Burchette

Head of Sales

Alison Burchette is a highly tenured sales leader, currently in her 4th year of leading Thunder’s National Sales organization. With a strong foundation in building comprehensive sales operating models, Alison has effectively guided clients across various sectors in transforming their Sales, Service, Marketing, and IT processes and now looks forward to applying AI to further catalyze the growth delivered across small and large enterprise.

In her current role as Head of Sales at Thunder, Alison leads a team of experienced consultants dedicated to enhancing client engagement with Salesforce and AWS. Her previous experience includes a successful tenure as Vice President of Sales for Commercial Business at Salesforce, where she managed critical relationships with major clients. Her focus on digital innovation and consultative business development has repeatedly driven growth and exceeded organizational targets.

Outside of her professional achievements, Alison is a proud mom of two, civically engaged and currently serves as the President of the Board of Directors for the California Federation of Women’s Clubs. She holds a Master’s Degree in Business from Chapman University and has a diverse educational background including post MBA certifications.

Blaine Kahoonei

VP, Partnerships

Blaine brings over 25 years of business experience in the technology industry with a focus in the Enterprise Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS) and Developer Tools sectors. Blaine played and led a variety of roles in sales, marketing, alliances, business development and strategy to help organizations find solutions to their critical business challenges, ultimately resulting in measurable business growth and success.

Working collaboratively with key stakeholders, Blaine is responsible for leading the Alliance team to identify, develop, and accelerate opportunities through Thunder’s partner channels.