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This is the first in a three-part series for federal agencies facing pressure to consolidate and modernize call center operations.

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What’s new in Amazon Connect — and why it matters for government.

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Key highlights from re:Invent, and what this means for Thunder and our clients.

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We recently sat down with Thunder Head of Federal, Maurine Fanguy, to learn a little more about our government guru.

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We recently sat down with Thunder Chief of Technology, Paul Kersey, to learn a little more about our tech titan. Here’s what he had to say!

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Learn how Everyone Belongs: Why Pride and Inclusion Matter at Thunder from Jonathan Mills, Engagement Manager.

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Learn about the new practice, led by Leader Maurine Fanguy, that will deliver measurable outcomes, greater transparency, and faster results for mission-focused agencies.

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Read the blog to find out the 10 things Thunder has learned about building complex multi-topic Agentforce agents.