Slack is a messaging app for business that connects people to the information they need. It transforms the way organizations communicate by bringing people together as a unified team. The Thunder experts can help you build a Digital HQ integrated extension in Salesforce – streamlining workflows, collaboration and communication.
We help lay the foundation for a successful Slack launch by providing accelerated guidance on setup and recommending a high-level approach for initial and ongoing enablement and adoption, and learning programs. Our solutions include:
Rollout and launch support and best practices
Migration planning, support and best practices
Ongoing strategy and support
Improved adoption and standardize how people utilize Slack
More workflows and automation
More ROI from Slack + Salesforce Investment
We bring you an intentionally curated team of industry experts, with the breadth of product expertise to handle almost anything. Slack certified with a roadmap to invest in making Slack part of our core DNA – our team of practice leads brings both the thought leadership and experience your clients value most.
Using features like Case Swarming, we help you put the customer at the center of the support experience. This type of support model is designed to ensure customers only deal with one owner for each case, someone who has quick access to the expertise they need to resolve each issue quickly. It’s as easy as boom.
Thunder deliverables include steps to prepare, understand, design, launch and amplify your Digital HQ
Our customers love Slack because it allows them to:
Meet our practice leader (a.k.a. Rockstar) working to make you love Salesforce, forever
Contact us today to learn how we can help make Salesforce your business’s unfair advantage.