Thunder X AWS
Empower your agents to deliver a winning customer experience — across any and every channel
Top 9 Benefits of Amazon Connect
Unlock the power of telephony, data and AI with Amazon Cloud and discover how to:
- Improve cost efficiency with a pay-as-you-go pricing model to reduce infrastructure and maintenance costs.
- Optimize security and compliance with AWS’ extensive security measures and compliance certifications to ensure data is protected.
- Enhance flexibility and customization with tailored experiences from easy-to-use tools and APIs.
- Facilitate easier integration and data sharing across platforms, boosting overall operational efficiency.
On Location Case Study
Find out how we helped On Location get prepared for the upcoming Paris 2024 Olympic Games by boosting value:
- Improved customer experience — with more self-service
- Streamlined support — across multiple channels and languages to meet the special demands of the Olympics
- More efficient processes — making for happier agents
- End-to-end solution — built from scratch in just eight weeks
Service Cloud Voice Quickstart Package
Thunder’s Quickstart Package means you can go live with the integration of Service Cloud Voice and Amazon Connect in just nine weeks.
