Written by Maurine Fanguy, Head of Federal
For too long, federal modernization has meant one thing: waiting.
Waiting for contracts to clear.
Waiting for vendors to staff up.
Waiting months—or years—for solutions that often arrive too late to matter.
At Thunder, we believe 2025 should mark the end of that era.
That’s why we launched Thunder Federal—to close the gap between mission urgency and modernization delivery.
Federal agencies face more pressure than ever to modernize. Citizens expect the same speed and service they get from the private sector. Workforce shortages and outdated systems are slowing down critical services. And while AI is dominating headlines, most agencies are still stuck in strategy mode—unsure how to bring it into real-world use.
Meanwhile, traditional delivery models haven’t caught up. They’re slow. They’re expensive. And they too often prioritize process over progress.
Thunder Federal exists because the mission can’t wait anymore.
We were built for the agencies that are ready to act now.
Modernization isn’t about hiring the biggest integrator or deploying the most complex architecture. It’s about solving real problems—quickly, transparently, and at scale.
We lead with SaaS-first, platform-native solutions built on Salesforce, Workday, Amazon Web Services and other FedRAMP-ready platforms. No hand-coded monoliths. No years-long buildouts. Just smart configurations that evolve with your mission.
Our tools include:
Prebuilt case management data models
Experience templates that reduce call volume on day one
AI copilots that work right in the agent console
You don’t need to rebuild the rocket. You just need to launch.
AI shouldn’t be a future promise—it should be live in production.
Thunder was one of Salesforce’s original Agentforce launch partners. Our clients are already using AI to:
This is mission-aligned, human-supporting AI—not experimental tech, not marketing fluff.
Every modernization initiative should show visible outcomes in the first 30–60 days. That’s not a nice-to-have—it’s the new baseline.
Our proprietary AI-powered delivery methodology makes it possible:
We’ve stood up global-scale contact centers in under two months. We’ve launched case intake systems in 45 days. The difference isn’t the tools—it’s how you deliver.
Big doesn’t mean better. In fact, large integrators often create more complexity, not less.
At Thunder Federal, we hire the top 2% of Salesforce talent and organize into nimble teams. We work lean, move fast, and let our clients pay for outcomes—not overhead.
You don’t need 100 contractors to build a working case management system.
You need a team that’s done it before—and a playbook designed for right now.
This Is What Federal Modernization Should Look Like:
That’s the model we’re delivering at Thunder Federal.
It’s time to move from mission imagined to mission delivered.
And we’re ready to launch.
Contact us today to learn how we can help make Salesforce your business’s unfair advantage.