BLOG How to Find Agentforce Use Cases Written by Dave McCall, VP, Innovation at Thunder Since Agentforce was announced, businesses are searching for use cases that will deliver true business value. Some companies are hesitant to get started, waiting for reports from the early adopters. Some early adopters are reporting getting less value than they’d…
BLOG Transformational Solutions for Hospitality Written by Dave McCall, VP, Innovation at Thunder Thunder has had the opportunity to work with some of the most forward-thinking hospitality companies around. In communion with these stakeholders, we’ve been able to build a playbook and a set of accelerators that we’re pleased to be able to offer. We…
BLOG Top 10 Takeaways from Salesforce TDX Written by Luis Arriola, Senior Solution Architect at Thunder I recently had the opportunity to attend the Salesforce TDX developer conference in San Francisco. TDX is an annual gathering tailored for developers, consultants, architects, and technical team members who specialize in designing, configuring, and maintaining Salesforce solutions. It…
BLOG Introducing the Salesforce Contact Center – Amazon Connect Written by Yaron Wilf, VP Service Cloud Practice at Thunder Thunder is thrilled about the Salesforce Contact Center – Amazon Connect (SCC_AC). Salesforce and Amazon Connect recently announced the launch of Salesforce Contact Center – Amazon Connect, which extends the integration beyond Voice to include digital…
BLOG Meet the Rainmakers: Blaine Kahoonei, VP, Partnerships We recently sat down with Thunder VP, Partnerships, Blaine Kahoonei, to learn a little more about our partnership paragon. Here’s what he had to say! Q. Blaine, tell us a little bit about your role at Thunder. As the VP of Partnerships, I’m leading our Alliance team…
BLOG Meet the Rainmakers: Adam Saslow, Sr. Client Director – Amazon Connect We recently sat down with Thunder Sr. Client Director, Adam Saslow, to learn a little more about our dedicated Amazon Connect expert. Here’s what he had to say! Q. Adam, tell us a little bit about your role at Thunder. Salesforce is expanding…
CULTURE Thanksgiving Thundercats: Why we’re grateful to work at Thunder In honor of the upcoming Thanksgiving holiday, we asked the Thundercats why they are grateful to work at Thunder. Here’s a sampling of what they had to say! I am very thankful for “all the people” who work here and their daily efforts to make…
BLOG Meet the Rainmakers: Eryn McHugh, Chief People Officer We recently sat down with Thunder Chief People Officer, Eryn McHugh, to learn a little more about our ultimate people person. Here’s what she had to say! Q. Eryn, tell us a little bit about your role at Thunder. I joined Thunder as Head of Talent…
CUSTOMER TESTIMONIAL Thunder + Crestron Electronics Watch this interview with Cory Stene, Director of Technical Support at Crestron Electronics, to learn how Thunder beat out competitors to earn an engagement with them for their Salesforce Service Cloud Voice and Slack implementation, plus Enablement and Training. Thunder is a leading partner in Service Cloud Voice implementation,…
BLOG Enablement and Training: Top 6 Tips for Salesforce Success Written by Kailey Inhulsen, Training Specialist at Thunder Transforming your business with Salesforce is an exciting journey, and our Enablement and Training team is here to ensure you get the most out of this powerful platform. We’ve compiled a list of our top tips and…
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