CASE STUDY Greater Productivity with a Personalized SCV Telephony Solution Learn how a leading engine manufacturer achieved greater agent productivity with a customized Service Cloud Voice solution from Thunder. Results at a Glance Reduced average handle time Reduced supervisor admin time Increased agent productivity “Thunder’s attention to detail and desire to create an outstanding telephony…
CASE STUDY Leading Robotic Packaging Provider Optimizes Quote Process with Thunder’s CPQ Solution Learn how this customer reduced quoting complexities and optimized their CPQ solution with automation. Results at a Glance Streamlined overall quoting process Increased employee satisfaction Decreased time to quote through automation “This scenario empowered our team to better understand both Sales and…
BLOG Give PEACE a Chance with CPQ Solutions In the manufacturing realm, where precision, speed, and quality reign supreme, a transformative force is bringing PEACE to the world’s shop floors and factory lines. It’s called Salesforce CPQ, and it’s not just an acronym: It’s the catalyst for operational success. Around 83 percent of companies enjoy…
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