BLOG 10+ Considerations to Ease Migration from Oracle RightNow to Salesforce Service Cloud If you’ve been doing the research, you already know the many benefits of Salesforce Service Cloud over Oracle RightNow. Most likely, the issue holding you back from making the switch is the fear of the dreaded word “migration”. While we can’t tell…
BLOG Zendesk Migrations: You get what you pay for Written by Yaron Wilf, VP and Service Cloud Practice Lead at Thunder The risk of going with a low cost partner Sure, we all want to save a buck when we can, but not at the sacrifice of achieving business goals and the mental health of…
PRESS RELEASE Thunder Celebrates Second Year in Business by Closing New Growth Capital Investment Participants include new and existing investors and Salesforce Ventures SAN FRANCISCO, Aug. 1, 2022 /PRNewswire/ — Thunder, a Salesforce and Copado consulting partner, announced the closure of a second growth capital investment with participation from existing investors and Salesforce Ventures to support its continual…
BLOG Now is the Time to Migrate from ZenDesk to Salesforce Service Cloud Written by Yaron Wilf, VP and Service Cloud Practice Lead at Thunder Why is now the time to migrate from ZenDesk? With the recent acquisition of ZenDesk by an investor group led by Hellman & Friedman and Permira, change for ZenDesk users…
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