BLOG Revenue Cloud Delivers a Lead Performance for Media Industries With the onset of an AI-backed, data-driven, cloud-based digital system, the curtains have opened to reel in a new audience and deliver an unprecedented entertainment experience wherever and whenever customers want it. But managing such an elaborate scheme of multitiered subscriptions, self-service portals, billing, and…
BLOG Revenue Cloud Solutions Headline in the Media Industry With the onset of an AI-backed, data-driven, cloud-based digital system, the curtains have opened to reel in a new audience and deliver an unprecedented entertainment experience wherever and whenever customers want it. But managing such an elaborate scheme of multitiered subscriptions, self-service portals, billing, and data…
BLOG A Winning CX Breakthrough: Data Management with Service Cloud Recently, a prominent data management company faced a pivotal moment in its journey. The company recognized the need to address significant challenges within its existing Service Cloud solution, and this realization prompted them to turn to Thunder for assistance. At the core of their issues…
BLOG Dreamforce 2023: Where Einstein Meets AI Enthusiasm Dreamforce 2023 is not your ordinary neighborhood gathering—but then again, Salesforce is not your typical company. It’s a realm where terms like “Triggered Flow,” “Copilot Studio,” “Einstein,” and “AI” serve as rallying calls that spark fervor among the Salesforce Trailblazers who gathered at this year’s event. But…
BLOG Give PEACE a Chance with CPQ Solutions In the manufacturing realm, where precision, speed, and quality reign supreme, a transformative force is bringing PEACE to the world’s shop floors and factory lines. It’s called Salesforce CPQ, and it’s not just an acronym: It’s the catalyst for operational success. Around 83 percent of companies enjoy…
BLOG CNX23 Recap Written by Daniel Barnett, VP, Marketing & Marketing Cloud Practice Lead at Thunder These days, nothing is more enjoyable to marketers than catching up, exchanging ideas, and collectively, and as a group, blaming sales. I kid, nothing like a Dad Joke for Father’s Day… Back to our opening. Salesforce’s Connections is a…
BLOG Heart of Service Summit 2023 Written by Yaron Wilf, VP and Service Cloud Practice Lead at Thunder It was an honor to be invited to sponsor and attend this year’s HOSS, an exclusive annual event SF holds for customers. The Heart of Service Summit is an intimate, invite-only event targeting Director and Service champions…
BLOG Top 4 Reasons Customers Struggle Implementing Salesforce Field Service Written by Steve Hupp (a.k.a. ‘The Field Service Guy’), Field Service Practice Director at Thunder The Thunder pros have been in the SFS game a long time, and based on our previous experiences there are some definite themes when it comes to why we’ve seen…
BLOG Zendesk Migrations: You get what you pay for Written by Yaron Wilf, VP and Service Cloud Practice Lead at Thunder The risk of going with a low cost partner Sure, we all want to save a buck when we can, but not at the sacrifice of achieving business goals and the mental health of…
BLOG 5 Tips for Those New to – or trying to break in – to the Salesforce Space Written by Eryn McHugh, Head of Talent at Thunder During a recent exploratory interview with a candidate who is new to Salesforce, they asked how they could better prepare themselves for this new career venture. These tips…
Contact us today to learn how we can help make Salesforce your business’s unfair advantage.
