BLOG Meet the Rainmakers: Yaron Wilf, VP and Service Practice Lead We recently sat down with Thunder VP and Service Cloud Practice Lead, Yaron Wilf, to learn a little more about our service sorcerer. Here’s what he had to say! Q. Yaron, tell us a little bit about your role at Thunder. I lead the…
BLOG A Booming Welcome Home to Dreamforce Written by Ali Burchette, AVP of Sales at Thunder Just back from Dreamforce, and finally got to zero inbox. Only took a full week. IYKYK how cathartic that is. A lot of things were different this year about Dreamforce. For starters, this was my first time “on the…
BLOG 10 Characteristics that Make Thunder Project Managers Mythical Written by Carolyn Peys Mayer, MS, PMP, CSM, SA, Head of PMO at Thunder You might be surprised to hear that the BEST project managers in the Salesforce ecosystem have a skillset that extends beyond being able to track your project’s budget, timelines and scope. At…
BLOG The Significance of Vendor Selection – Say Cheese Written by Christopher Dryden, Senior Director, Billing Practice Leader at Thunder Have you ever been on a project, or worse paying for a project, and you hear a resource (that you’re paying for) declare it’s their “first project”? No one wants that honor. Not in projects,…
BLOG Meet the Revenue Rainmakers We recently sat down with the Thunder Revenue Cloud Practice Lead Sarah Sutton and Senior Director, Billing Practice, Christopher Dryden, to learn a little more about our Revenue Rainmakers. Here’s what they had to say! Q. Sarah, as leader of the Revenue pack – can you tell us a little…
BLOG Design Best Practices for Success with Salesforce Design… as easy as Boom. Nobody would start a home building project without understanding the goals and objectives of the homeowner. Is this house for a growing family, a couple preparing for retirement, or a single person who wants a small home with a large yard for…
BLOG Meet the Rainmakers: Anthony Castro, CFO/COO We recently sat down with Thunder CFO/COO, Anthony Castro, to learn a little more about our Finance and Operations Guru. Here’s what he had to say! Q. Anthony, tell us a little bit about your role at Thunder. I’m the CFO and COO here at Thunder. As the…
BLOG Why Thunder for Slack Written by Casey Styer, Slack Practice Lead, Engagement Manager at Thunder Organizations that use Slack love it and most have seen their usage grow organically. Teams are excited by the intuitive collaboration, easy apps and workflows. But not everyone who has Slack uses it to its full potential. Thunder comes…
BLOG Now is the Time to Migrate from ZenDesk to Salesforce Service Cloud Written by Yaron Wilf, VP and Service Cloud Practice Lead at Thunder Why is now the time to migrate from ZenDesk? With the recent acquisition of ZenDesk by an investor group led by Hellman & Friedman and Permira, change for ZenDesk users…
BLOG Fall in love with Service Cloud Voice Written by Dave McCall, VP, Innovation at Thunder, and Service Cloud Voice enthusiast Too many people are stuck in a relationship with telephony that they like, but don’t love. Luckily, you don’t have to settle, you can get true love. Today is my chance to play matchmaker….
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