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Data and AI Transformation

Your AI is only as powerful as the data behind it.

Build the trusted, connected enterprise data foundation that makes AI agents work, automation scale, and every business outcome more certain.

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A better way to build a data and AI foundation

Most AI programs don't fail at the model layer. They fail at the data layer.

Customer records live in CRM, operations in ERP. Knowledge is scattered across data warehouses, documents, and applications that were never designed to connect. AI built on top of this fragmentation surfaces incomplete answers, automates the wrong things, and stalls before it reaches scale. 

To get it right, you need to build a solid foundation first: unified, governed enterprise data that gives AI the context, inputs, and visibility it needs to produce results that actually move the business.

Thunder's core capabilities

Data strategy and architecture

Data 360 implementation

Agentforce deployment and intelligent automation

Enterprise data modernization

MuleSoft integration

Informatica migration and governance

AI readiness and roadmapping

Service analytics and data

Headless enterprise experiences

Ongoing innovation

Our Core
Capabilities

Service strategy
and transformation

Contact center modernization

Customer experience
AI-powered service
Voice and CCaaS
Field service
Self-service and digital engagement
Service analytics and data
Ongoing innovation

featured offering

Data and AI Readiness Assessment

Thunder's Data and AI Readiness Assessment is a structured engagement that evaluates your current data architecture, surfaces the gaps between where you are and where AI can take you, and delivers a phased roadmap for getting there. 

The assessment produces a maturity scorecard, a prioritized action plan, and a business case your leadership team can act on—giving your organization a clear path from fragmented data to a trusted, AI-ready foundation.

65+
Data and AI engagements delivered
25+
Agentforce
implementations
90+
Reusable
accelerators

Expertise in

Salesforce Data 360

Agentforce

MuleSoft integration
Informatica migration and governance
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We move fast so you can move faster

Our innovation library captures knowledge from hundreds of service engagements and packages it into reusable accelerators that reduce implementation risk, shorten time to value, and give your team a head start.

90+ accelerators to:

Speed discovery, strategy, executive alignment, and business case development before project initiation
Reduce implementation effort, delivery risk, and project duration
Extend your platform, improve adoption, or deliver value beyond standard capabilities
Explore methodology

Unified enterprise data

Connect your customer, operational, and commercial data into a single, governed foundation that breaks down silos and produces AI results you can trust.

Integrated enterprise

Modernize your integration layer with MuleSoft so AI agents can work seamlessly. Replace point-to-point integrations and reduce the technical debt that limits automation.

What real data and AI transformation looks like

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AI grounded in your business

Give every AI use case the context, knowledge, and permissions needed for success. Turn AI pilots into full-scale production with agents that know your business.

Intelligent automation at scale

Deploy agents across service, revenue, operations, and employee workflows—each grounded in unified data and orchestrated across your enterprise.

Why organizations
choose Thunder

Outcomes before technology

Every engagement ties data architecture decisions back to a measurable business outcome, not a technology checklist. We build the business case first, so when technology enters the conversation, it serves a proven ROI.

AI in production

We help organizations move past AI pilots to real results. With deep Agentforce expertise, our implementations are delivering measurable outcomes for customers across many industries.

Built alongside Salesforce

We build within the Salesforce ecosystem rather than bolting AI onto a generic data stack. As a Salesforce Partner Advisory Board member and Agentforce pilot launch partner, Thunder helps shape the platform's direction and provides customers with early access to the latest functionality.

End-to-end partnership

From strategy and roadmap planning through implementation, optimization, and managed services, Thunder is with you wherever you need us.

Customer stories

What's possible

47% case deflection and 54 minutes saved per agent every day, powered by Agentforce AI.

Yahoo accelerates revenue operations

Turtle Bay elevates hospitality with AI-driven personalization

NEWS AND INSIGHTS

What’s new at Thunder

The 90-Day Standard for Federal Modernization
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October 22, 2026

What Can You Show Me in 90 Days? The New Standard for Federal Modernization

Federal leaders are asking a new question: what can you show me in 90 days? Learn how modernization expectations are changing, and five ways agencies can deliver measurable mission value faster.

Federal
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Dreamforce 2026 Takeaways Paul Chesek
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October 15, 2026

Dreamforce 2026 Takeaways: Q&A with Paul Chesek

Now that the dust has settled on Dreamforce 2026, Paul Chesek, GM of Thunder’s Salesforce Practice, reflects on the agentic shift, the questions customers kept asking, and how Thunder is turning this year’s momentum into results.

Salesforce
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Is SaaS Dead?
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September 29, 2026

Is SaaS dead? Not if you’ve done the math.

AI is changing enterprise software, but SaaS isn't dead. Explore why the economics of Salesforce, AI platforms, and custom development point toward a future of SaaS plus AI—not SaaS replacement.

Generative AI
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Ready to build your AI-ready data foundation?

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