Manufacturing

Master the complexity 

of modern manufacturing

Whether you're optimizing order-to-cash processes, modernizing customer service, or integrating acquisitions, the Thunder model helps manufacturing companies drive measurable results that scale with your growth ambitions.

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Why manufacturing Teams Choose Thunder

Fix what's broken, unlock what's possible

Transform underperforming Salesforce implementations into operational engines that connect every touchpoint from quote to delivery to ongoing service—often in weeks, not months.

Improve visibility across the entire customer journey

Connect sales, production, and service data to give customers real-time visibility into orders, delivery schedules, and support while optimizing internal operations.

Scale operations without
scaling complexity

Deploy AI-powered workflows and intelligent automation that handle routine inquiries and processes, freeing your teams to focus on strategic decision-making and customer relationship management.

Thunder solutions 
built for 
manufacturing companies

Order-to-cash optimization

Streamline complex pricing, configure-to-order processes, and delivery tracking with intelligent workflows that connect Salesforce to your manufacturing systems.

Accelerate quote-to-delivery cycles while reducing order errors.

Customer service transformation

Unite field service, technical support, and customer portals with AI-powered case management and self-service capabilities for equipment and product support.

Reduce support costs while improving customer satisfaction and equipment uptime.

Partner ecosystem management

Streamline distributor onboarding, dealer management, and supplier coordination with unified portals that improve communication and performance tracking.

Maximize channel revenue while reducing partner management overhead.

Manufacturing system integration

Connect Salesforce seamlessly with ERP, MES, and supply chain systems to create unified customer intelligence and operational visibility.

Get teams working from one source of truth instead of juggling multiple systems.

Get A custom info KIT

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and case studies focused on exactly what you care about.

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Change how you engage with customers

Re-architect your contact center with AI

We'll help you transition to AI-powered customer service using Service Cloud Voice, Amazon Connect, Agentforce, and Digital Engagement. Drive eye-popping efficiency while building a repeatable process for training, launching, and managing AI agents.

Learn about our AI contact center solution
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Trusted by industry leaders

"Thunder provided best practice recommendations for how to get Service Cloud setup just right for our global Customer Service organization. They helped us optimize analytics to provide the operational insights we need to drive SLA's, Agent performance, 
and CSAT improvements."

- Brett Hovanec

Sales Operations Manager, Vistaprint

gsi-level talent in a boutique partner

Yaron Wilf
Yaron Wilf
VP, Contact Center Practice
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Tyler Phipot
Tyler Philpot
VP, Solution Architecture
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Dan Magner
Dan Magner
Managed Services Delivery

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Industry coverage

Thunder serves manufacturing companies across diverse sectors:

Industrial equipment and machinery
Electronics and technology hardware
Chemical and materials processing
Automotive parts and components
Consumer goods and appliances
Medical devices and equipment

The thunder difference

We understand manufacturing complexity

Unlike generalist consultancies, we understand the unique challenges of manufacturing operations—from complex configure-to-order scenarios to equipment service requirements. We're not afraid to take on manufacturing implementations that other partners avoid.

Faster results with proven accelerators

Our Component Library includes 85+ pre-built solutions that can turn months of custom development into weeks of configuration.

Connect every system that matters

We specialize in integrating Salesforce with your existing manufacturing systems—ERP, MES, quality management, and supply chain tools—creating unified intelligence that drives better decisions across your entire operation.

Built for manufacturing growth

When manufacturing companies scale through acquisition or new market entry, disconnected systems become operational liabilities. Our methodology specializes in rapidly integrating disparate systems to create unified customer intelligence—especially valuable during M&A integration.

Frequently asked questions

  • How is Thunder different from other Salesforce partners in business services?
  • Can Thunder help fix our existing Salesforce implementation that isn't working?
  • How does Thunder's pricing compare to traditional government contractors?
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Ready to transform your manufacturing operations?

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Whether you're looking to fix underperforming implementations, improve order-to-cash processes, or prepare for acquisition integration, Thunder's proven approach delivers measurable results that scale with your manufacturing ambitions.