Build systems that work
as hard as your teams do

Whether you're managing complex projects, scaling client relationships, or streamlining field operations, Thunder's proven methodology helps service companies reduce operational complexity while accelerating growth—without disrupting active client work.

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Why Business Services Teams Choose Thunder

Fix what's broken, unlock what's possible

Transform underperforming Salesforce implementations into operational engines that your teams actually love using—often improving project margins and client satisfaction in weeks, not months.

Improve resource utilization with unified visibility

Connect project data, resource capacity, and client intelligence across your entire operation to optimize team allocation and predict profitability in real-time.

Scale client experiences that drive retention

Deploy automated workflows and intelligent client communications that reduce manual overhead while increasing client satisfaction and expansion opportunities.

Thunder solutions built for
Business Services

Professional services operations

Streamline project lifecycle management with intelligent resource planning, automated time tracking, and integrated client delivery workflows across consulting, marketing, and recruiting.

Accelerate project delivery while protecting margins.

Partner and customer portals

Build self-service portals that enable partners, suppliers, and customers to access quotes, submit requests, and track project status—reducing administrative overhead while improving relationship management.

Scale partner networks without scaling support costs.

Client relationship management

Transform client touchpoints from initial proposal through project completion and ongoing account expansion with unified communication and performance tracking.

Turn satisfied clients into predictable revenue growth.

Revenue operations for services

Optimize pricing strategies, accelerate proposal-to-contract cycles, and streamline collections with integrated quote-to-cash processes built for service delivery.

Scale beyond manual processes  without losing the personal touch.

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Featured Offering

Change how you engage with customers

Re-architect your contact center with AI

We'll help you transition to AI-powered customer service using Service Cloud Voice, Amazon Connect, Agentforce, and Digital Engagement. Drive eye-popping efficiency while building a repeatable process for training, launching, and managing AI agents.

Learn about our AI contact center solution

Trusted by industry leaders

"The Thunder team was amazing to work with. They were able to understand our processes and business needs in such a short period of time. They were extremely knowledgeable about the SF tool and advised us on best practices. They went above and beyond to help us."

- Sharmali Commodore

Director, Ecommerce Sales Operations, Pitney Bowes

gsi-level talent in a boutique partner

Paul Kersey

CTO, MuleSoft, Agentforce Expert

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Yaron Wilf

VP, Contact Center Practice

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Tyler Philpot

VP, Solution Architecture

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Industry coverage

Thunder serves business service companies across  the entire services landscape:

Management consulting and strategy firms

Executive recruiting and talent management

Real estate development and management

Commercial printing and specialized manufacturing

Marketing agencies and creative services

Construction and engineering services

Home services and field operations

Security services and facility management

The thunder difference

We speak your industry's language

Unlike generalist consultancies, we understand  the unique challenges of service business operations—from complex project profitability tracking to resource optimization across multiple client engagements. We're not afraid to take on implementations that other partners avoid.

Faster results with proven accelerators

Our Component Library of battle-tested accelerators allows us to deploy service-specific capabilities in weeks that other partners would spend months building from scratch.

Unite project and client intelligence

We help you break down the traditional silos between your operational data and business performance metrics, creating unified intelligence that drives better resource decisions and more effective client relationship management across all your service lines.

Built for rapid scaling

When service businesses grow quickly or acquire new capabilities, disconnected systems become a critical bottleneck. Our methodology specializes in rapidly integrating operations to create unified visibility—especially valuable when scaling team capacity or expanding service offerings.

featured posts

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Why Thunder Federal, Why Now: Ending the Wait for Modernization

Read the blog to learn why Thunder for Federal, and why now, to end the wait for modernization, from Thunder Head of Federal, Maurine Fanguy.

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Thunder Federal Launches to Accelerate Government Modernization with AI, Salesforce, and Cloud Innovation

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Meet the Rainmakers: Maurine Fanguy, Head of Federal

[Blog] We recently sat down with Thunder Head of Federal, Maurine Fanguy, to learn a little more about our government guru.

Frequently asked questions

How is Thunder different from other Salesforce partners in business services?
Thunder combines deep service business expertise with a proven methodology specifically designed for the operational complexity of professional services, construction, and field service companies. While many consultancies struggle with the unique challenges of billable time tracking, resource optimization, and client project management, we've built our practice around these exact scenarios.

Can Thunder help fix our existing Salesforce implementation that isn't working?
Absolutely. Many of our service business clients come to us frustrated with broken implementations that their teams have learned to work around instead of work with. Our assessment methodology quickly identifies what's not working and creates a roadmap to transform your existing Salesforce instance into a platform that actually improves margins and client satisfaction.

How does Thunder help with resource utilization and project profitability?
We specialize in connecting previously siloed data sources—project timelines, resource capacity, client requirements—to create unified visibility that dramatically improves resource allocation and project profitability. Our approach includes predictive capacity planning, real-time project health monitoring, and client satisfaction tracking that help service businesses make more profitable decisions.

Ready to scale your service business without the growing pains?

Whether you're looking to fix underperforming implementations, improve resource utilization, or prepare for rapid growth, Thunder's proven approach delivers measurable results that protect your margins while improving client satisfaction.

Talk to an expert

See pricing

Build systems that work as hard as your teams do

Why Business Services Teams Choose Thunder

Thunder solutions built for Business Services

Professional services operations

Partner and customer portals

Client relationship management

Revenue operations for services

Get A custom info KIT

We'll prep your kit and share it with you shortly.

Re-architect your contact center with AI

Trusted by industry leaders

gsi-level talent in a boutique partner

Industry coverage

The thunder difference

We speak your industry's language

Faster results with proven accelerators

Unite project and client intelligence

Built for rapid scaling

featured posts

Why Thunder Federal, Why Now: Ending the Wait for Modernization

Thunder Federal Launches to Accelerate Government Modernization with AI, Salesforce, and Cloud Innovation

Meet the Rainmakers: Maurine Fanguy, Head of Federal

Frequently asked questions

Ready to scale your service business without the growing pains?

Book time to connect live at upcoming events

Build systems that work
as hard as your teams do

Thunder solutions built for
Business Services