Managed Services

Scale your Salesforce impact without scaling your team

Whether your team is stretched too thin or you need specialized expertise to tackle complex challenges, Amplify, Thunder’s managed services program, delivers continuous optimization that keeps your Salesforce investment growing with your business.

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What we’re known for

Overcome your overwhelming backlog

Transform that pile of deferred requests into delivered value with dedicated experts who work US hours and understand your business context.

Works best for: Companies with legacy Salesforce instances and understaffed internal support teams who struggle with lackluster reporting, data hygiene, and clunky configurations.

Scale beyond your internal team's limits

Access GSI-level expertise without GSI-level overhead—from specialized developers to solution architects, exactly when you need them.

Works best for: Organizations with an existing managed service provider who is not delivering the quality or quantity of work you hoped for.

Creating a factory-like approach to agentic AI

Our specialists identify the highest-impact use cases, sequence deployments for proper governance, and ensure rapid iteration with operational support—turning AI experiments into business advantages.

Works best for: Teams that want to innovate with new capabilities but can't afford to neglect their existing implementation.

Seamlessly transition from implementation to operation

Move from project delivery to ongoing optimization without losing momentum or institutional knowledge.

Works best for: Companies completing major implementations who want continuous improvement rather than periodic overhauls.

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The bottom line

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Anchoring on outcomes drives clarity and success

Reduce operational overhead by leveraging shared expertise across multiple skill sets instead of hiring full-time specialists

Accelerate time-to-value with teams that already know your business and can execute immediately without onboarding delays

Maintain competitive advantage by continuously optimizing and innovating rather than falling behind on platform capabilities

Trusted by industry leaders

"Thunder is an essential and critical part of my team - they are incredibly knowledgeable about all things SFDC, they are patient and take the time to properly scope the work and explain the details of the project, they are routinely on budget, they are honest and transparent, and just overall a great partner. We are thrilled with our partnership with Thunder!"

- Jeff Wilsey

VP, Sales Operations and Excellence, FiscalNote

gsi-level talent in a boutique partner

Dan Magner
Dan Magner
Managed Services Delivery

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Kayla Binder
Kayla Binder
SVP Shared Services
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Carolyn Peys Mayer
Carolyn Peys Mayer
VP, Customer Success
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Why teams choose Thunder for Managed Services

Flexible capacity designed for your reality

Our contracts are structured to accommodate changing priorities and seasonal demands within clearly defined parameters, giving you more adaptability than traditional consulting arrangements.

US-based partnership with offshore efficiency

Your primary contacts and project leads work US hours and know your business, while our experienced Manila-based delivery team provides cost-effective execution during your time zone.

Continuous innovation, not just maintenance

We don't just keep the lights on—we help you leverage new Salesforce capabilities, implement AI solutions, and optimize for emerging business needs.

FlexibBuilt for long-term successle capacity designed for your reality

Unlike GSIs that rotate teams or boutiques that lack depth, we invest in understanding your business and maintain consistent expertise across your entire Salesforce ecosystem.

Frequently asked questions

  • We already have an internal Salesforce admin. How do we introduce managed services without causing friction?
  • What if we don't control the Salesforce admin resources but need to advocate for managed services?
  • How do you handle transitions from our current managed services provider?
  • Can you adapt if our priorities change mid-contract?
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Turn your Salesforce backlog into delivered business value

Whether you're augmenting your existing team or replacing a managed services provider that's not delivering, Thunder's proven approach ensures your Salesforce investment keeps pace with your ambitions.