GSI-level talent at a boutique consulting partner.
In today's fast-paced digital landscape, businesses are increasingly leveraging Thunder to enhance their operational efficiency and drive innovation.
Ansira partnered with Thunder and AWS to modernize customer support with an AI-powered voice assistant built on Amazon Connect, Amazon Nova Sonic, OpenSearch, and AWS Lambda. The solution delivers always-on support, reduces hold times, deflects routine inquiries from live agents, and scales efficiently across more than 50 brands.
Thunder helped Hornblower Cruises & Events automate lead engagement with a tailored Salesforce Agentforce solution, boosting lead qualification by 40% and cutting response times by 50%.
Increased customer engagement 40% and drove a 20% increase in booking conversions.
Homeowners can create quotes in 3 mins, increasing win rates for on-site visits from 5% to 50%.
They now have a standardized quoting process for their team.
Migration with Service Cloud Digital Engagement improves customer service experience.
Customized solution helps downstream reporting/auditing.
Salesforce Voice and Slack improve service delivery operations and insights.
Autonomous Agentforce system leverages a Large Language Model to interact with stakeholders using CRM data.
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