Turn AI promises into business results

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The bottom line

Anchoring on outcomes drives clarity and success
These stats are from real-life Salesforce success stories, and the type of metrics we'll work to deliver for you.




























BLAZING THE AGENTIC TRAIL
After initially self-implementing the Service Agent, Smartsheet was looking for a partner to help them leapfrog their competition by weaving agentic AI throughout their processes.
In 6-months Smartsheet delivered on their vision Increased case deflection rate to 47% via AI-powered self-service tools. They were also able tosave 54 minutes per agent per day by streamlining support tasks.
Featured offering
Ready to move beyond simple chatbots to build an organization where AI handles the complexity while humans focus on strategy? Our end-to-end approach combines Agentforce deployment, system integration, and organizational change management into a unified transformation.
Why teams choose Thunder for Agentforce
Frequently asked questions
- How do I know if my business is ready for Agentforce?
The best candidates are organizations dealing with high-volume, repetitive tasks that require some level of intelligence but don't need human creativity. If your team spends time on manual data entry, basic customer requests, or repetitive analysis, Agentforce can likely deliver immediate value. We'll help you identify the highest-impact starting points during our assessment.
- What kind of ROI should I expect from an Agentforce implementation?
ROI varies significantly based on your use cases and implementation approach. However, we typically see clients achieve 3-5x returns within the first year through reduced operational costs, improved productivity, and better customer experiences. The key is focusing on agents that take meaningful actions rather than just answering questions.
- How is Thunder's approach different from other Agentforce partners?
Most partners are still building simple question-and-answer bots that barely scratch the surface of what's possible with Agentforce. Thunder specializes in action-oriented agents that integrate deeply with your business processes and can actually complete tasks. We're also Salesforce-first but not Salesforce-only—we'll integrate with whatever systems are needed to solve your business problems.
- Can you help us start small and scale up over time?
Absolutely. We recommend starting with a focused pilot that delivers real business value—not just a proof-of-concept that answers basic questions. Most clients begin with one high-impact use case, like processing returns or analyzing contracts, where they can see meaningful ROI quickly. Once you've proven the approach works, we help you systematically expand to additional use cases and business areas. This lets you build organizational confidence and expertise while avoiding the disappointment that comes from starting too small with basic chatbot functionality.

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See how Agentforce can reduce operating costs by shifting to digital labor
Whether you're looking to automate simple tasks or build a complete agentic organization, Thunder's proven methodology ensures you get real business value—not just impressive demos.