Turn AI ambition into business results

Cut through the hype and overcome the complexity. Thunder’s platform-agnostic approach helps you identify the right AI tools — whether Agentforce, Amazon Q, or OpenAI — and implement them for measurable business impact across your Salesforce and AWS ecosystem.

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What we’re known for

Deploying intelligent customer service automation

Use Agentforce bots for case deflection, Amazon Q for knowledge retrieval, and custom AI for complex workflows—creating seamless customer experiences that reduce costs while improving satisfaction.

Works best for: Organizations with high-volume customer interactions looking to scale support without adding headcount

Accelerating sales and revenue operations

Implement AI-powered lead scoring, contract analysis, and sales coaching using the optimal mix of Salesforce AI, AWS tools, and custom solutions tailored to your sales process.

Works best for: Sales teams drowning in manual tasks who need AI to prioritize prospects and streamline deal management

Automating internal operations and compliance

Transform document processing, workflow automation, and compliance monitoring with AI that integrates seamlessly across your existing Salesforce and AWS infrastructure.

Works best for: Operations teams managing complex processes that require both efficiency gains and audit trails

Creating cross-platform AI intelligence

Connect Agentforce, Amazon Q, and specialized AI tools into unified workflows that break down data silos and provide intelligent insights across your entire technology stack.

Works best for: Enterprises ready to move beyond point solutions toward comprehensive AI-powered operations

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The bottom line

Anchoring on outcomes drives clarity and success

Reduce operational costs through intelligent automation of repetitive tasks and improved resource allocation

Increase employee productivity with AI assistants that handle routine work and surface actionable insights

Improve decision accuracy using AI-powered analytics and recommendations based on real-time data

Trusted by industry leaders

“Thunder were fantastic partners throughout the process. We went with them initially because their approach to the problem, communication, and deep knowledge of Salesforce. They took the time to truly understand our requirements before jumping to a solution.”

- Jess Mons

Director of Business Intelligence, Dscout

gsi-level talent in a boutique partner

Paul Kersey

CTO, MuleSoft, Agentforce Expert

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Dave McCall

VP, Innovation 

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Yaron Wilf

VP, Contact Center Practice

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Featured offering

Complete AI transformation strategy

Ready to move beyond simple chatbots to build an organization where AI handles the complexity while humans focus on strategy? Our end-to-end approach combines Agentforce deployment, system integration, and organizational change management into a unified transformation.

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What's included:

AI readiness assessment and use case prioritization

Platform selection guidance (Agentforce, Amazon Q, OpenAI, custom solutions)

Integration architecture across Salesforce and AWS ecosystems

Pilot implementation and success measurement

Change management and user adoption strategy

Ongoing optimization and expansion planning

Why teams choose Thunder for Generative AI

Platform-agnostic expertise, business-focused results

We don't push a single AI vendor. Instead, we evaluate your business needs and recommend the right combination of Agentforce, Amazon Q, OpenAI, and custom solutions to maximize ROI.

Seamless integration with your existing investments

Our deep expertise in Salesforce and AWS means your AI implementations work harmoniously with your current technology stack rather than creating new silos.

Proven methodology adapted for AI complexity

Our automated project monitoring and risk detection helps navigate the unique challenges of AI implementations, from data quality issues to user adoption hurdles.

Built for sustainable AI adoption

We focus on change management and long-term success, not just technology deployment. Your teams will be equipped to expand and optimize AI capabilities over time.

Frequently asked questions

How do you decide which AI platform is right for our use case?
We start with your business objectives, not the technology. Our assessment process evaluates factors like your existing tech stack, data quality, user needs, and ROI requirements to recommend the optimal AI approach—whether that's Agentforce for customer service, Amazon Q for enterprise search, OpenAI for custom applications, or a combination.

Can you integrate AI tools with our existing Salesforce and AWS setup?
Absolutely. Integration is where Thunder excels. We have extensive experience connecting AI capabilities with existing Salesforce clouds, AWS services, and third-party systems. Our goal is to enhance your current investments, not replace them.

What's your approach to AI projects that don't deliver expected results?
We use a pilot-first methodology with clear success metrics defined upfront.  Our automated project monitoring catches issues early, and we're transparent about what's working and what isn't. If a pilot doesn't meet objectives, we pivot quickly to a different approach rather than continuing to invest time and resources in something that isn't working.

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See how AI can transform your business

Whether you're exploring your first AI use case or scaling existing implementations, Thunder's platform-agnostic approach delivers measurable results that grow with your ambitions.

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